Having no sound on your Microsoft Windows 7 computer can put your plans of listening to your favorite music on hold until you fix the issue. It happens out of the blue and sometimes you cannot even figure out what on the earth has caused your computer sound to become mute. Considering this, we have discussed two automated Microsoft sound problem troubleshooters in this Microsoft Windows 7 support guide. These troubleshooters can automatically apply the possible fixes and make the sound system work again. Steps in the troubleshooting wizards are self-explanatory.
Open your web browser and visit the Microsoft Support Center website. Download the Microsoft audio playback troubleshooter, the automated tool to your computer. Click the Save File button to save the MicrosoftFixit.AudioPlayback.Run.exe file to your computer. When done, exit the web browser window. Look for the file that you just saved to your computer.
Open the file click Run. Make sure that you are logged on as an admin user to your Microsoft Windows 7 PC to run this. Failing to which will not let you run the automated troubleshooter. When prompted, click the I Agree check box to accept the license user agreement and click the Next button. The troubleshooter will go checking for problems.
When prompted, click either the Detect problems and apply the fixes for me (Recommended) or Detect problems and let me select the fixes to apply option. The troubleshooter will go diagnosing for the common sound problems in your Microsoft Windows 7 computer and automatically fix them if you selected the first option. If selected the second option, the troubleshooter will show the problem and let you fix the problem by giving you the option.
Do as prompted. If the troubleshooting has completed, click the Yes, the problem has been fixed button and click the Submit button. Exit the troubleshooter window. If the problem has not been fixed, continue with the troubleshooting. If prompted, update the drives of your sound card. If the troubleshooter doesn’t detect any issues with Microsoft Windows 7 settings, you can run a hardware and device troubleshooter to verify whether the problem lies with your sound card or speakers.
Open your web browser and download the MicrosoftFixit.Devices.Run.exe tool, the hardware and devices troubleshooter. Save the file to your computer like you did in the first step and run the tool like you did in the second step. When done, follow the instructions and let the troubleshooter diagnose your Microsoft Windows 7 computer for the potential hardware problems. If prompted, update the drivers and finish the troubleshooting.
The troubleshooter detects a faulty sound card or speaker, replace it. When done, exit the troubleshooter window. If any one of the troubleshooters or both of them fail to fix sound problems in your computer after having applied the possible fixes, you can contact Microsoft technical support.